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FAQ Page

Your go-to guide for quick, reliable answers to the questions we’re asked most often.

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MileTallyPro is a simple and reliable mileage tracking tool that helps professionals log business journeys, generate HMRC-compliant reports, and save time on mileage claims.

It’s ideal for social care workers, local authority staff, freelancers, self-employed workers, and anyone needing to track mileage for work reimbursement.

Yes. We produce reports with all the necessary details HMRC requires for mileage claims.

No. MileTallyPro is browser-based and works on mobile, tablet, and desktop without any installation.

Enter the date, start and end postcodes, reason for the journey, and the miles will be calculated automatically and stored for your report.

Yes. Enter your start and end postcodes, and MileTallyPro automatically calculates the most accurate mileage.

No. At this stage you can only edit your trips date, reason and start and end post codes. We are working on editable miles.

No. At present this is not an option however, we are currently working on this feature.

Yes. Trips can be edited or deleted before generating reports.

Select the desired date range and download or email the report formatted for HMRC or employer use.

No. We set the going rates set by HMRC. We ensure that we keep track of any changes to this rate to ensure you are claiming the correct rate. We are currently working on a feature that allows users to input their own rates.

£3.99 per month or £35.88 per year, with a free 1-month trial (no card required).

Yes. Payments are processed securely through our provider Stripe. Card details are not stored on MileTallyPro’s servers.

Yes. You can cancel your monthly subscription at any time and keep access until the end of the billing period. Annual plans can only be cancelled within 14 days of subscribing. Refunds are not offered beyond this period.

Yes. Receipts are emailed to your registered email address.

Yes. All data is encrypted and stored securely. MileTallyPro is fully compliant with GDPR and data protection policies.

No. Your data is not shared or sold to any third parties.

Yes. You can request full deletion of your account and its data by contacting support.

Via the Help page or email [office@miletallypro.co.uk]. Responses are usually within one working day.

Yes. A Help Centre with articles on using MileTallyPro is available on our home page.

Not currently. Support is provided via email and the website contact form.

Visit www.miletallypro.co.uk and start your free trial—no credit card required.

You will receive an email letting you know your free trial is ending and you can choose a paid plan. Your account will become inactive, with data stored securely for a limited time.

No. not at this time. We are working on this feature and hope to deliver it soon.

No. MileTallyPro uses postcode-based mileage calculation and does not require GPS.

Yes. HMRC accepts mileage claims based on postcode-to-postcode calculations if records are accurate and complete.